Company Policies

  • At Rose Gold Executive Writing Ltd., we take great pride in the quality and professionalism of our services. We are committed to delivering a refined and reliable experience for every client.

    While refunds are not generally offered due to the nature of the work, Rose Gold Executive Writing is committed to addressing concerns in good faith. If an issue arises related to scope or execution, it should be raised promptly so it can be reviewed and resolved where appropriate.

    We encourage you to review your order and service details carefully before completing your purchase to ensure the offering meets your needs.

    If you believe an error has occurred, please contact us at services@rosegoldexec.ca. While refunds are generally not provided, we may consider exceptions in limited circumstances at our discretion.

  • At Rose Gold Executive Writing Ltd., professionalism and client trust are our highest priorities. All projects are governed by clear service agreements that outline scope, confidentiality obligations, and payment terms to ensure full transparency and mutual protection.

    We maintain strict privacy standards, secure file handling practices, and compliance with PIPEDA requirements. Every collaboration is approached with discretion, clarity, and respect, ensuring that your communication is managed with the highest level of confidentiality and care.

  • Rose Gold Executive Writing Ltd. is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit RoseGoldExec.ca or work with us through our services.

    By using this website, you agree to the terms of this Privacy Policy.

    1. Information We Collect

    We may collect the following types of information:

    1.1 Information you provide directly

    • Name

    • Email address

    • Business name

    • Phone number (if provided)

    • Any information you share through contact forms, email inquiries, intake forms, or when you book services

    1.2 Usage and technical data
    We may collect limited technical and usage information, such as:

    • IP address

    • Browser type

    • Device type

    • Pages viewed and time spent on the site

    This may be collected through basic analytics tools to help us understand how visitors use our website.

    2. How We Use Your Information

    We may use the information we collect for the following purposes:

    • To respond to inquiries and provide customer support

    • To deliver and manage our writing and editing services

    • To send invoices, receipts, or administrative communications

    • To improve our website, content, and services

    • To maintain security and prevent misuse

    • To comply with legal and regulatory obligations

    We do not sell your personal information.

    3. Sharing of Information

    We may share your information in limited circumstances:

    • With service providers who assist with operations such as email hosting, website hosting, payment processing, or analytics, under appropriate confidentiality obligations

    • When required by law, regulation, court order, or governmental authority

    • To protect our rights, safety, or property, or the rights, safety, or property of others

    We do not share your content or documents for marketing without your explicit consent.

    4. Data Security

    We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security.

    5. Retention of Information

    We retain personal information only for as long as necessary to:

    • Provide services

    • Fulfil the purposes outlined in this Privacy Policy

    • Comply with legal, accounting, or reporting requirements

    When information is no longer needed, we will securely delete or anonymize it where reasonable.

    6. International Transfers

    If you access this website from outside Canada, your information may be transferred to and processed in Canada or other jurisdictions with different data protection laws. By using this site, you consent to such transfers where permitted by law.

    7. Your Rights

    Depending on your location and applicable law, you may have rights such as:

    • Accessing the personal information we hold about you

    • Requesting corrections or updates

    • Requesting deletion of certain data, subject to legal obligations

    • Withdrawing consent to certain types of processing

    To exercise these rights, please contact us at:
    Email: services@rosegoldexec.ca

    We may need to verify your identity before responding.

    8. Third Party Links

    Our website may contain links to third party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies.

    9. Changes to This Privacy Policy

    We may update this website at any time. Continued use of the website after changes are posted indicates acceptance of the revised policy.

    10. Contact

    If you have questions about this Privacy Policy or how we handle your information, please contact:

    Rose Gold Executive Writing Ltd.
    Email: services@rosegoldexec.ca
    Website: RoseGoldExec.ca

  • These Terms of Use (“Terms”) govern your use of RoseGoldExec.ca (the “Site”) and any content, services, or materials provided through it. By accessing or using this Site, you agree to be bound by these Terms.

    If you do not agree with these Terms, please do not use the Site.

    1. Use of the Site

    You agree to use the Site only for lawful purposes and in accordance with these Terms. You agree not to:

    • Use the Site in any way that could damage, disable, overburden, or impair it

    • Attempt to gain unauthorized access to any part of the Site or its systems

    • Use the Site to transmit any harmful, unlawful, or infringing content

    We reserve the right to restrict or terminate access to the Site to anyone who violates these Terms.

    2. Intellectual Property

    All content on this Site, including text, graphics, logos, images, and layout, is owned by or licensed to Rose Gold Executive Writing Ltd. and is protected by copyright and other intellectual property laws.

    You may:

    • View the Site

    • Print or download content for your personal, non commercial use

    You may not:

    • Copy, reproduce, distribute, or modify content from the Site for commercial purposes without our prior written consent

    • Claim any of the Site content as your own

    3. No Guarantee of Results

    Any examples, testimonials, or descriptions of prior work or results are for illustrative purposes only. They do not guarantee specific outcomes for your business or communication.

    Professional communication support can enhance clarity and presentation, but we do not guarantee particular financial, legal, or business results.

    4. Professional Relationship

    Use of this Site or sending a message through the contact form does not by itself create a client relationship. A formal engagement begins only after:

    • We accept your project or retainer

    • Scope and terms are agreed upon

    • Payment or deposit arrangements, where applicable, are confirmed

    5. Third Party Tools and AI

    We may use professional tools, software, and AI assisted systems as part of our internal process. All final work delivered to you is reviewed and refined by a human professional. You remain responsible for how you choose to use or implement any content or documents we provide.

    6. Disclaimer of Warranties

    The Site is provided on an “as is” and “as available” basis. We make no warranties or representations, express or implied, regarding:

    • The accuracy or completeness of Site content

    • The uninterrupted or error free operation of the Site

    • The suitability of the content for any particular purpose

    You use the Site at your own discretion and risk.

    7. Limitation of Liability

    To the fullest extent permitted by law, Rose Gold Executive Writing Ltd. is not liable for any direct, indirect, incidental, consequential, or special damages arising from:

    • Your use of or inability to use the Site

    • Any actions you take based on information from the Site

    • Any errors or omissions in content

    In jurisdictions where limitations of liability are restricted, our liability is limited to the maximum extent allowed by law.

    8. Indemnification

    You agree to indemnify and hold harmless Rose Gold Executive Writing Ltd. from any claims, damages, or expenses arising from your misuse of the Site or violation of these Terms.

    9. Changes to the Terms

    We may update these Terms from time to time. Your continued use of the Site after changes are posted constitutes your acceptance of the revised Terms.

    10. Governing Law

    These Terms are governed by the laws of Ontario, Canada, without regard to conflict of law principles. Any disputes arising under these Terms will be subject to the exclusive jurisdiction of the courts located in Ottawa, Ontario.

    11. Contact

    If you have questions about these Terms, please contact:

    Rose Gold Executive Writing Ltd.
    Email: services@rosegoldexec.ca
    Website: RoseGoldExec.ca

  • The information provided on RoseGoldExec.ca and in any content, materials, or communications from Rose Gold Executive Writing Ltd. is for general informational and educational purposes only.

    1. No Legal, Financial, or Regulatory Advice

    Although we work with professional, corporate, and executive communication, we do not provide legal, financial, HR, or regulatory advice. Nothing on this Site or in our services should be interpreted as:

    • Legal advice

    • Financial or investment advice

    • Tax advice

    • HR or employment law guidance

    You should consult appropriate licensed professionals for advice specific to your situation.

    2. No Guarantee of Outcomes

    Our services aim to improve clarity, professionalism, and communication quality. However, we do not guarantee:

    • Specific business results

    • Client conversions or sales outcomes

    • Particular responses from your audience

    Any examples, testimonials, or references to prior results are illustrative only and do not promise similar outcomes.

    3. Responsibility for Use of Content

    All drafts, edited documents, and communication materials provided by Rose Gold Executive Writing Ltd. are intended as professional support. You remain responsible for:

    • Reviewing final content before use or publication

    • Ensuring accuracy of facts, figures, and claims

    • Ensuring compliance with laws, regulations, or industry standards that apply to your business

    You use and rely on our work at your own discretion.

    4. External Links

    The Site may include links to third party websites or resources. These are provided for convenience only. We do not endorse, control, or accept responsibility for the content or practices of external sites.

    5. Changes to This Disclaimer

    We may update this Disclaimer from time to time. Continued use of the Site indicates acceptance of any changes.

    6. Contact

    If you have questions about this Disclaimer, please contact:

    Rose Gold Executive Writing Ltd.
    Email: services@rosegoldexec.ca
    Website: RoseGoldExec.ca

  • All services provided by Rose Gold Executive Writing Ltd. are governed by a written service agreement to ensure clarity, professionalism, and mutual protection. Before any project or retainer begins, clients receive a detailed agreement outlining:

    Scope of Services
    A clear description of the tasks, deliverables, timelines, and responsibilities included in the engagement.

    Confidentiality
    Strict confidentiality applies to all documents, communication, and business information shared during the collaboration. Sensitive materials are handled with care, discretion, and compliant storage practices.

    Payment Terms
    Billing structure, fees, due dates, and accepted payment methods are outlined transparently before work begins.

    Revisions and Approvals
    Policies regarding revisions, approval timelines, and client feedback processes are defined to ensure smooth project flow.

    Service Boundaries
    The agreement clarifies what is included, what is out of scope, and how additional requests are handled through custom rates or add on services.

    Compliance and Privacy
    All client information is processed in accordance with PIPEDA and relevant Canadian privacy standards.

    This summary is provided for reference only. Final terms are presented in the official service agreement issued at the time of booking.

  • At Rose Gold Executive Writing Ltd., we hold ourselves to a standard of excellence grounded in professionalism, confidentiality, and refined communication. Every project is guided by principles that ensure a seamless and elevated client experience.

    Confidentiality and Trust
    We treat every document, message, and draft with absolute discretion. Client information is handled securely and in full compliance with PIPEDA.

    Clarity and Precision
    Our work prioritizes accuracy, structure, and executive level tone. Every communication is crafted to strengthen your brand, support your objectives, and represent your organization with confidence.

    Professional Integrity
    Every engagement is governed by a clear service agreement outlining scope, terms, and expectations. Transparency is central to how we operate.

    Tailored Support
    We adapt to the needs of each client, offering communication solutions that fit your workflow, goals, and brand voice. Our services are designed to save time, reduce stress, and elevate the quality of your written presence.

    Commitment to Excellence
    We deliver refined work with careful attention to detail, fast turnaround, and consistent professionalism. Your communication reflects your business. We ensure it reflects excellence.